Frequently Asked Questions
Is buying jewellery online safe?
100% safe.
At DazzleCrest, we believe in complete transparency:
- Real product photos
- Clear specifications
- Easy returns
- No hidden charges
- Support throughout your shopping journey
Your trust and comfort matter more than anything else.
Are the photos real?
Yes. All photos on our website are actual product images taken under natural lighting so you know exactly what you’re buying.
Will the colour fade or turn black?
Our jewellery is crafted with high-quality finishing. With proper care, it stays beautiful for a long time. Fading usually happens only if exposed to harsh chemicals, sweat, or moisture regularly so avoid these and you’re good to go.
Are the products hypoallergenic?
Most of our pieces are skin-friendly and suitable for sensitive skin. If you have extremely sensitive skin, we recommend doing a quick patch test first.
Do you offer Cash on Delivery (COD)?
No, we currently do not offer COD to ensure safe and smooth deliveries.
Can I gift-wrap my order?
Yes! Just select the gift packaging option at checkout or mention it in the notes. Your order will arrive beautifully packed—perfect for gifting.
How do I track my order?
Once your order is dispatched, you’ll receive a tracking link via SMS/email so you can follow your parcel in real time.