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At Dazzlecrest, we understand that circumstances may change after placing an order. Our Cancellation Policy explains when an order can be cancelled and how refunds or other resolutions are handled.
Customers may request cancellation of an order while it is still in transit and has not yet been delivered.
If the cancellation request is accepted before delivery, the customer will receive a full refund of the amount paid for the cancelled order. The refund will be processed to the original payment method used for the purchase, subject to the applicable payment processing timelines.
Once an order has been successfully delivered, it cannot be cancelled or refunded under the cancellation policy.
However, eligible products may be covered under our Return & Replacement Policy, under which customers may be offered an exchange or store credit, subject to the applicable terms and conditions.
To request a cancellation, please contact our customer support team as soon as possible with your order number and registered contact details. Cancellation requests are subject to the order's current fulfillment and shipping status.
An order that has already been delivered will not qualify for cancellation.
Dazzlecrest reserves the right to decline a cancellation request where the order has already been delivered or where the request does not meet the applicable terms of this policy.
For information regarding returns, exchanges, replacements, or store credits after delivery, please refer to our Return & Replacement Policy.
Last Updated: August 24, 2026
